Here you can find detailed information about our service classes and the differences between them when it comes to transport and tourist services. Welcome.kz tour operator offers four service classes: Economy, Standard, Comfort, and Premium, each with its unique benefits to cater to your specific travel needs.

What prompts the division into high and low seasons?

In Kazakhstan, various services, transport included, exhibit clear seasonality. The prime periods for booking transport are spring and autumn, with heightened demand also in the summer. 

These seasons witness numerous business and entertainment events, alongside a surge in mass tourist trips. This increased activity significantly drives up the demand for transport services, particularly in major cities and popular tourist destinations. Securing quality transport and experienced drivers without advance booking becomes challenging, resulting in elevated costs and potential service quality concerns. 

To alleviate the impact of seasonality and encourage clients to plan trips during the low season, we provide exclusive discounts. Booking during the low season allows for savings ranging from 15% to 30% across all transport categories in every region of Kazakhstan. This enhances your chances of securing top-notch drivers and vehicles for your journey.

How do I determine the exact dates of the Low and High seasons?

High season: March — October (March 01 — October 31, 2023)

Low season: November — February (November 01, 2022 — February 28, 2023, as well as the period November 01, 2023 — February 29, 2024)

!!! If you can't find the category or travel direction you need, reach out to us, and we'll tailor the transport to your individual requirements.
 

2. Select the "Book" button on the chosen service card, then complete the application form (dates, phone, email, name, and optional comment).

!!! You can also connect with our specialists directly via WhatsApp, email, or phone without filling out the application form.
 

3. Our specialists will reach out to you, finalize any additional details if necessary, and send an invoice for the prepayment of services.

4. Complete the payment. We offer various payment methods, allowing you to choose the one that suits you best.

                   Next, the paid service will be provided according to all terms Your application.

*The central part of Almaty is limited by the following streets:

From the north: Big Almaty Canal, Northern Ring Road, Bekmakhanov St., Mailin St., Bukhtarminskaya St.
From the east: Bukhtarminskaya St., Kuljinsky Tract, Eastern Bypass Road, Al-Farabi Ave.
From the south: Al-Farabi Ave., Dostyk Ave. (before the turn to Butakovka), Dulati Ave. (before the eco-post/Sunkar Raptor Center)
From the west: Sain Ave., Zhandosov St., Momyshuly St., Monke Bi St

The visual representation of the central part of Almaty on the 2GIS map.

*The central part of Astana is limited by the following streets:

From the north: Kutpanov St., Goethe St., Respublika Ave., Bogenbai Batyr Ave., Al-Farabi Ave.
From the east: Koshkarbaev St., Astana-Karaganda highway, Almaty St., Nazhimedenov St.
From the south: Uly Dala Ave., Mangilik El Ave., Kabanbay Batyr Ave.
From the west: Turan Ave., Syganak St., Aitmatov St., Tlendiev St., Beisekova St.

The visual representation of the central part of Astana on the 2GIS map.